Anthropic 如何开展 AI 教学

Claude学院为用户提供学习如何有效使用AI所需的教育工具。在本文中，我们重点介绍了为什么推出它，以及我们自身的教学和学习方法如何影响其开发。

每个月有数百万人访问Anthropic.com了解如何使用AI。在Anthropic，我们认为这是一个巨大的责任——我们有一支教育团队专门致力于创建关于如何安全、有效、有意图地使用AI的教育材料。AI教育应当提升自主性，并赋能学习者扩展他们的能力。

今天，我们通过Claude学院分享我们向全球数百万学习者设计和扩展AI教育的方法：http://academy.claude.com

随着模型智能的不断发展，每个人理解如何安全且有效地使用AI的需求变得更加迫切。AI教育不仅帮助人们完成更多工作，还能帮助他们对AI在社区和工作场所中的应用做出明智的决策。

学习使用AI将帮助个人和组织利用AI的潜在益处，同时降低部分风险。这包括减少手工工作、开启新的工作方式，以及在新领域提升技能。

在Anthropic，我们认为掌握AI的旅程从员工入职的第一天就开始。在入职培训中，我们向所有员工教授4D AI流利框架：https://academy.claude.com/collections/ai-fluency，以及管理智能体知识的最佳实践和AI指数移动的速度。学习者练习有意决策哪些任务应由AI完成，哪些任务应由自己完成。他们还学习AI容易犯的错误，从而更有效地审查AI生成的工作。入职培训结束后，我们提供多种“持续入职”（始终进行的入职）课程，深入探索AI的能力和局限：https://academy.claude.com/tutorials/the-4-properties-of-ai，并提供基于证据的人机团队协作实践：https://claude.com/blog/building-effective-human-agent-teams。在这样快速发展的领域中，持续学习是每个角色的基本要求。

除了现场和在线教学，我们还为所有Anthropic员工提供Claude驱动的工具（如Claude Tag），以确保他们能够即时获得几乎所有与公司、工作或特定入职计划相关的问题的答案。我们还设有Claude主持的Slack频道，涵盖IT、法律和福利等方面，使员工能够专注于最重要的事情。

当员工精通AI时，我们会发现他们能够围绕实际问题灵活组建团队，承担范围更广的项目，并从公司专家那里大规模学习。对于Anthropic而言，AI熟练度是产生影响所需的基础。

在Claude学院，所有教学材料都旨在让大众广泛获取，促进获得关于如何与AI协作以及AI如何运作的最新信息。当然，我们提供关于如何使用Claude的学习内容，但也提供产品和模型无关的学习内容，使公众能够获得关于这项将对世界产生广泛影响的新技术的关键信息。此外，我们遵循以下学习设计原则。

学会有效使用AI应为学生打开新的大门和机会。我们的学习材料旨在帮助学习者解决他们最关心的问题。我们的教育不仅仅展示如何使用我们的产品和功能，而是以工作和生活中你面临的问题为中心。值得注意的是，我们的教育材料还鼓励保持对持续练习对你有意义技能的关注，以防止技能退化。例如，这个法律使用案例集合：https://academy.claude.com/use-cases?department=legal 教你如何使用Claude，同时也为你提供反思哪些任务应由你自己完成的机会。

考虑到人工智能变化如此之快，仅掌握特性并不能带来持久的 AI 流利度。即使像“描述你的受众”这样曾经有用的具体行为，在使用最新模型时也变得不那么重要。例如，以前你必须告诉 Claude 你的任务是针对“法律部门的同事”，而现在如果高质量的输出需要这些信息，Claude 只会向你询问。我们的教育团队已从强调 AI 流利度的具体行为转向培养更广泛、更持久的使用 AI 的心态。像“今天的 AI 是你用过的最糟 AI”和“根据风险大小进行验证”这样的理念，有助于人们在产品和功能发生变化时仍能对 AI 做出良好判断。

大多数关于 AI 的学习几乎完全聚焦于用户与代理的对话。虽然这很关键，但我们也认为使用 AI 的相关时刻同样重要。例如，我们鼓励学习者自问，哪些任务应该首先委派给 AI，哪些任务应保留自己处理。例如，你可能想起草备忘录中的敏感部分，但将制作总结幻灯片的任务留给 AI。或者你可能希望 Claude 帮助进行一些探索性数据分析，但最终检查自己完成。我们还教育学习者如何以道德的方式将 AI 的使用告知同事、客户和其他利益相关者。这包括在向他人分享文件、分析或媒体之前，明确说明 AI 在其中的使用方式。这种更广阔的视角确保学习者从一开始就与 AI 建立有意的关系。

我们的用例、教程和课程鼓励你在实践中与 Claude 一起学习。我们的学习练习鼓励反思和实验，使学习者在使用 AI 时能够发现最适合自己的方法。值得注意的是，我们相信今天的 Claude 学院体验是最严格的。通过 Claude，我们将能够以前所未有的规模提供非常个性化的学习活动和练习。

学习如何有效地使用人工智能不仅能让你更容易掌握AI，还能帮助个人和组织在几乎任何主题上提升技能。试图理解一段复杂的解释？可以请Claude为你绘制一个图表来解释它。有Claude作为你的学习伙伴，苏格拉底式讨论或互动解释器都只需一个提示。今天的产品和模型仅仅触及了可能性的表面。

无论你是日常使用AI的个人，还是推动组织变革的领导者，Claude学院都有工具来帮助你学习如何有效且安全地应用AI。使用方法如下：

你可以直接访问Claude Academy：www.academy.claude.com，或在你的Claude个人资料菜单中点击“了解更多”标签。

我们相信Claude可以成为一个极好的学习伙伴，我们有远大的计划在Claude学院内充分实现这个愿景，但前方仍有大量工作等待我们。随着Claude能力的提升，我们预期会出现个性化和互动式学习的新机会，我们很高兴与用户合作，共同塑造Claude学院的未来。

我们欢迎你提供关于哪种学习方式最适合你的反馈。每门课程、教程和使用案例都给你机会分享哪些方法有效，以及我们如何改进。

今天就开始学习：http://academy.claude.com 在克劳德学院。

探索更多关于使用Claude的团队产品新闻和最佳实践。

产品更新、操作指南、社区聚焦等内容，每月直接发送到你的邮箱。

嗨Claude！你能帮我为观众开发一个独特的声音吗？如果你需要更多信息，请立即向我提出1-2个关键问题。如果你认为我应该上传任何有助于你更好完成任务的文档，请告诉我。你可以使用你能访问的工具——如Google Drive、网络搜索等——如果它们能帮助你更好地完成任务。请不要使用分析工具。请保持回答友好、简短和对话式，并尽快执行任务——如果有工件的话会很有用。如果使用工件，请考虑哪种工件（互动式、视觉化、清单等）对该任务最有帮助。谢谢你的帮助！

嗨，Claude！你能帮我改善写作风格吗？如果你需要更多信息，请立即问我1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。如果有助于你更好地完成任务，你可以使用你能访问的工具——比如Google Drive、网络搜索等。请不要使用分析工具。请保持你的回复友好、简短和对话式。请尽快执行任务——如果有可行的产物会很棒。如果使用产物，请考虑哪种类型的产物（互动型、视觉型、清单等）对这个具体任务最有帮助。谢谢你的帮助！

嗨，Claude！你能帮我头脑风暴一些创意想法吗？如果你需要更多信息，请立即问我1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。如果有助于你更好地完成任务，你可以使用你能访问的工具——比如Google Drive、网络搜索等。请不要使用分析工具。请保持你的回复友好、简短和对话式。请尽快执行任务——如果有可行的产物会很棒。如果使用产物，请考虑哪种类型的产物（互动型、视觉型、清单等）对这个具体任务最有帮助。谢谢你的帮助！

嗨，Claude！你能把复杂的主题讲得简单易懂吗？如果你需要更多信息，请立即问我1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。如果有助于你更好地完成任务，你可以使用你能访问的工具——比如Google Drive、网络搜索等。请不要使用分析工具。请保持你的回复友好、简短和对话式。请尽快执行任务——如果有可行的产物会很棒。如果使用产物，请考虑哪种类型的产物（互动型、视觉型、清单等）对这个具体任务最有帮助。谢谢你的帮助！

嗨，Claude！你能帮我理清这些想法吗？如果你需要更多信息，请立即向我提出1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。你可以使用你能访问的工具——比如Google Drive、网络搜索等——如果它们能帮助你更好地完成这项任务。不要使用分析工具。请保持你的回答友好、简短和对话式。请尽快执行这项任务——如果有一个结果产出会更好，并且有意义的话。如果使用结果产出，考虑一下哪种类型的产出（互动式、可视化、清单等）最适合这项具体任务。谢谢你的帮助！

嗨，Claude！你能帮我准备考试或面试吗？如果你需要更多信息，请立即向我提出1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。你可以使用你能访问的工具——比如Google Drive、网络搜索等——如果它们能帮助你更好地完成这项任务。不要使用分析工具。请保持你的回答友好、简短和对话式。请尽快执行这项任务——如果有一个结果产出会更好，并且有意义的话。如果使用结果产出，考虑一下哪种类型的产出（互动式、可视化、清单等）最适合这项具体任务。谢谢你的帮助！

嗨，Claude！你能解释一个编程概念吗？如果你需要更多信息，请立即向我提出1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。你可以使用你能访问的工具——比如Google Drive、网络搜索等——如果它们能帮助你更好地完成这项任务。不要使用分析工具。请保持你的回答友好、简短和对话式。请尽快执行这项任务——如果有一个结果产出会更好，并且有意义的话。如果使用结果产出，考虑一下哪种类型的产出（互动式、可视化、清单等）最适合这项具体任务。谢谢你的帮助！

嗨，Claude！你能帮我看看代码并给我一些建议吗？如果你需要更多信息，请立即问我1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。你可以使用你能访问的工具——比如Google Drive、网络搜索等——如果它们能帮助你更好地完成这项任务。不要使用分析工具。请保持你的回答友好、简短和对话性。请尽快执行这项任务——如果有合适的产物就太好了。如果使用产物，请考虑哪种类型的产物（交互式、视觉化、清单等）对这个具体任务最有帮助。谢谢你的帮助！

嗨，Claude！你能和我一起“共鸣”代码吗？如果你需要更多信息，请立即问我1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。你可以使用你能访问的工具——比如Google Drive、网络搜索等——如果它们能帮助你更好地完成这项任务。不要使用分析工具。请保持你的回答友好、简短和对话性。请尽快执行这项任务——如果有合适的产物就太好了。如果使用产物，请考虑哪种类型的产物（交互式、视觉化、清单等）对这个具体任务最有帮助。谢谢你的帮助！

嗨，Claude！你能写资助申请书吗？如果你需要更多信息，请立即问我1-2个关键问题。如果你认为我应该上传任何有助于你更好完成工作的文件，请告诉我。你可以使用你能访问的工具——比如Google Drive、网络搜索等——如果它们能帮助你更好地完成这项任务。不要使用分析工具。请保持你的回答友好、简短和对话性。请尽快执行这项任务——如果有合适的产物就太好了。如果使用产物，请考虑哪种类型的产物（交互式、视觉化、清单等）对这个具体任务最有帮助。谢谢你的帮助！

Claude Academy gives users the educational tools they need to learn how to use AI effectively. In this post, we highlight why we’re launching it and how our own approach to teaching and learning influenced its development.

Millions of people visit Anthropic.com every month to learn about how to use AI. At Anthropic, we consider this a tremendous responsibility—and we have a team of educators dedicated to creating educational materials about how to use AI safely, effectively, and with intention. AI instruction should increase agency and empower learners to expand their capabilities.

Today, we’re sharing our approach to designing and scaling AI instruction to millions of learners worldwide via Claude Academy.：http://academy.claude.com

As model intelligence continues to evolve, the need for everyone to understand how to use AI safely and effectively becomes more urgent. Not only does AI education help people accomplish more, it helps them make informed decisions about how they want AI to show up in their communities and workplaces.

Learning to use AI will help individuals and organizations take advantage of the potential benefits of AI while mitigating some of the risk. This includes things like reducing manual work, unlocking new ways of working, and upskilling in new areas.

At Anthropic, we believe the journey to AI fluency begins on an employee’s first day. During onboarding, we teach all employees the 4D AI Fluency Framework：https://academy.claude.com/collections/ai-fluency, best practices on managing what agents know, and how fast the AI exponential moves. Learners practice making intentional decisions about what tasks should be done by AI and what tasks they should do themselves. They also learn the mistakes that AI tends to make so they can review AI-generated work more effectively. After onboarding, we offer a variety of “ever-boarding” (always-on onboarding) programs that deeply explore AI’s capabilities and limitations：https://academy.claude.com/tutorials/the-4-properties-of-ai as well as evidence-based practices for working on human-agent teams：https://claude.com/blog/building-effective-human-agent-teams. In a field moving this fast, continuous learning is an expectation for every role.

In addition to live and online instruction, we also provide all Anthropic employees with Claude-powered tools (like Claude Tag) to ensure they get instant answers to virtually any question related to the company, their job, or their specific onboarding plan. We also have Claude-moderated Slack channels for IT, legal, and benefits so people can focus on what matters most.

When employees become AI fluent, we see them forming teams flexibly around real problems, taking on projects with expanded scope, and learning from company experts at scale. For Anthropic, AI fluency is the foundation required to have impact

In Claude Academy, all educational materials are designed to be broadly accessible, facilitating access to the most current information on how to work with AI and how AI works. Of course we offer learning about how to use Claude, but we also offer product and model agnostic learning that democratizes key information about this new technology that will have a wide-ranging impact on the world. In addition, we adhere to the following learning design principles.

Learning to use AI well should open up new doors and opportunities for students. Our learning materials are designed to help learners solve the problems they care about most. Instead of simply offering learning that shows you how to use our products and features, our education is centered on the problems you face at work and in life. Of note, our educational materials also encourage mindfulness about continuing to practice skills that matter to you in order to prevent skill atrophy. For example, this collection of legal use cases：https://academy.claude.com/use-cases?department=legal teaches you how to use Claude while also offering you the chance to reflect on what tasks should stay with you.

Given how fast AI is changing, mastering features alone won’t lead to lasting AI fluency. Even specific behaviors like “describe your audience” that were once useful have become less important when using the newest models. For example, where you used to have to tell Claude that your task is intended for “colleagues working in legal” now Claude will simply ask you for that information if it’s needed for a high quality output. Our education team has shifted away from emphasizing specific behaviors for AI fluency towards cultivating broader, more durable mindsets for using AI. Things like “today’s AI is the worst AI you’ll ever use” and “verify in proportion to the stakes” help people exercise good judgement with AI even as products and features change.

Most learning about AI focuses almost exclusively on a user’s conversation with an agent. While that’s critical, we also believe that the moments surrounding AI use are just as important. For example, we encourage learners to ask themselves what tasks should be delegated to AI in the first place and which tasks should stay with them. For example, you may want to draft sensitive parts of a memo but leave putting together summary slides to AI. Or you may want Claude to help with some exploratory data analysis but do final checks yourself. We also educate learners on how to ethically disclose AI use to colleagues, customers, and other stakeholders. This includes explicitly stating how AI was used in the production of documents, analyses, or media before you share it with others. This broader perspective ensures that learners build an intentional relationship with AI from the start.

Our use cases, tutorials, and courses encourage you to practice with Claude as you go. Our learning exercises encourage reflection and experimentation so learners can discover what works best for them when using AI. Of note, we believe that today’s Claude Academy experience is the most rigid it’ll ever be. With Claude, we’ll be able to deliver very personalized learning activities and exercises at a scale that hasn’t been possible before.

Learning how to use AI effectively doesn’t just make it easier to become fluent in AI; it also helps individuals and organizations alike upskill on virtually any topic. Trying to understand a dense explanation? Ask Claude to draw you a diagram explaining it. With Claude as your learning partner, socratic discussions or interactive explainers are simply a prompt away. Today’s products and models merely scratch the surface of what’s possible.

Whether you’re an individual using AI in your day to day or a leader driving organizational transformation, Claude Academy has the tools to help you learn how to apply AI effectively and safely. Here’s how to use it:

You can access Claude Academy today directly at academy.claude.com or the “Learn more” tab in your Claude profile menu.

We believe that Claude can be a tremendous learning partner, and we have big plans to fully realize that vision inside Claude Academy, but there’s still a lot of work ahead of us. As Claude becomes more capable, we anticipate new opportunities for personalized and interactive learning will emerge, and we are excited to partner with our users to shape the future of Claude Academy.

We welcome your feedback about what learning works best for you. Every course, tutorial, and use case offers you the chance to share what worked for you and how we can improve.

Start learning：http://academy.claude.com at Claude Academy today.

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Hi Claude! Could you help me develop a unique voice for an audience? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you improve my writing style? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you brainstorm creative ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you explain a complex topic simply? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you help me make sense of these ideas? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you prepare for an exam or interview? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you explain a programming concept? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you look over my code and give me tips? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you vibe code with me? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to— like Google Drive, web search, etc.—if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can—an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!

Hi Claude! Could you write grant proposals? If you need more information from me, ask me 1-2 key questions right away. If you think I should upload any documents that would help you do a better job, let me know. You can use the tools you have access to — like Google Drive, web search, etc. — if they’ll help you better accomplish this task. Do not use analysis tool. Please keep your responses friendly, brief and conversational. Please execute the task as soon as you can - an artifact would be great if it makes sense. If using an artifact, consider what kind of artifact (interactive, visual, checklist, etc.) might be most helpful for this specific task. Thanks for your help!