消息称 Palo Alto Networks 以 5 亿美元收购 Thrive 投资的 AI IT 服务台创企 Console

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消息称 Palo Alto Networks 以 5 亿美元收购 Thrive 投资的 AI IT 服务台创企 Console

TechCrunch：AI（RSS）Aioga 编辑团队2026-09-02T22:44:56.000Z热度 58

据知情人士，Palo Alto Networks 以 5 亿美元现金加股票收购成立两年、用 AI 智能体自动化 IT 服务台任务的 Console，官方公告未披露条款。Cons...

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今日 AI 情报摘要

据知情人士，Palo Alto Networks 以 5 亿美元现金加股票收购成立两年、用 AI 智能体自动化 IT 服务台任务的 Console，官方公告未披露条款。

Console 曾融资 2900 万美元，出售前估值 1.57 亿美元；其智能体功能将并入 Palo Alto 的 Cortex 平台，让安全团队用自然语言调查和解决告警，这是该公司 2026 年的第七笔收购。

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据知情人士透露，Palo Alto Networks以5亿美元现金和股票收购了Console，这是一家成立两年的初创公司，利用AI代理自动化处理日常IT服务台任务。

两家公司周二正式宣布了这一收购：https://investors.paloaltonetworks.com/news-releases/news-release-details/palo-alto-networks-acquires-console-agentify-security，但未披露交易条款。自2024年成立以来，Console共完成了两轮融资，总额达2900万美元：由Thrive Capital领投的620万美元种子轮：https://techcrunch.com/2025/06/02/console-raises-6-2m-from-thrive-to-free-it-teams-from-mundane-tasks-with-ai/，以及由DST Global和Thrive联合领投的2300万美元A轮融资。

根据PitchBook的数据，Console在被出售前的估值为1.57亿美元，为包括SV Angel、Abstract Ventures在内的投资者带来了快速回报，其中还包括作为天使投资人参与投资的Palo Alto Networks首席执行官Nikesh Arora。Palo Alto Networks拒绝发表评论。

这家网络安全巨头表示，将把Console整合到其Cortex平台中，该平台利用AI自动检测和消除威胁。Console的代理功能将允许安全团队使用自然语言调查和解决警报，Arora在一份声明中表示，这将赋予Cortex“实现整个企业自主安全成果的手臂和腿”。

Console由Andrei Serban创办，这距他之前的创业公司——代码安全平台Fuzzbuzz被Rippling收购不久。该初创公司的客户包括Ramp、Flock Safety和Scale AI，自动化任务如密码重置、授予Figma和Miro等应用的访问权限，以及在无需人工直接参与的情况下执行常规故障排除。

作为一家初创公司，Console主要与Serval竞争，Serval是另一家ServiceNow挑战者，上个月在Sequoia领投的7500万美元B轮融资后，估值已达10亿美元。Serval起初是AI技术支持工具，随后迅速扩展，为人力资源、法律和财务部门提供AI辅助。一位并未投资Serval的投资者告诉TechCrunch，Console的收购使Serval成为自动化IT服务管理初创公司领域值得关注的领先企业。

根据 PitchBook 的数据，Console 是 Palo Alto Networks 在 2026 年的第七次收购。今年，这家网络安全巨头收购的其他风险投资支持公司还包括由 Greylock 和 Lux Capital 支持的可观测性平台 Chronosphere（估值 33.5 亿美元）以及由 Battery 和 Team8 支持的网络安全初创公司 Koi（4 亿美元）。

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Marina Temkin 是 TechCrunch 的风险投资及初创公司记者。在加入 TechCrunch 之前，她曾为 PitchBook 和 Venture Capital Journal 撰写风险投资相关内容。在职业生涯早期，Marina 曾担任金融分析师，并获得 CFA 特许资格。

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Palo Alto Networks paid $500 million in cash and stock to acquire Console, a two-year-old startup that uses AI agents to automate routine IT help desk tasks, according to two people with knowledge of the deal.

The companies officially announced：https://investors.paloaltonetworks.com/news-releases/news-release-details/palo-alto-networks-acquires-console-agentify-security the acquisition on Tuesday but didn’t reveal terms of the deal. Since its founding in 2024, Console has raised $29 million across two rounds: a $6.2 million：https://techcrunch.com/2025/06/02/console-raises-6-2m-from-thrive-to-free-it-teams-from-mundane-tasks-with-ai/ seed led by Thrive Capital and a $23 million Series A co-led by DST Global and Thrive.

Before the sale, Console was valued at $157 million, according to PitchBook, delivering a rapid return for investors including SV Angel, Abstract Ventures, and notably Palo Alto Networks CEO Nikesh Arora, who participated as an angel investor. Palo Alto Networks declined to comment.

The cybersecurity giant said that it will integrate Console into Cortex, its platform that uses AI to automatically detect and neutralize threats. Console’s agentic functionality will allow security teams to investigate and resolve alerts using natural language, giving Cortex “the arms and legs to deliver autonomous security outcomes across the entire enterprise,” as Arora described in a statement.

Console was founded by Andrei Serban, coming shortly after his previous startup — a code-security platform Fuzzbuzz— was acquired by Rippling. The startup, whose customers included Ramp, Flock Safety, and Scale AI, automated tasks like password resets, granted access to apps like Figma and Miro, and performed routine troubleshooting without direct human involvement.

As a startup, Console competed primarily with Serval, another ServiceNow challenger that hit a $1 billion valuation after raising a $75 million Series B round led by Sequoia last December. Serval started as an AI tech support tool and quickly expanded to provide AI assistance for human resources, legal, and finance departments. Console’s acquisition leaves Serval as the category-leader-to-watch among startups automating IT service management, one investor, who is not a backer of Serval, told TechCrunch.

Console is Palo Alto Networks’ seventh acquisition in 2026, according to PitchBook. Other VC-backed companies scooped up by the cybersecurity behemoth this year include Greylock and Lux Capital-backed observability platform Chronosphere, at a valuation of $3.35 billion, and Koi, a cyber startup backed by Battery and Team8, for $400 million.

When you purchase through links in our articles, we may earn a small commission：https://techcrunch.com/techcrunch-affiliate-monetization-standards/. This doesn’t affect our editorial independence.

Marina Temkin is a venture capital and startups reporter at TechCrunch. Prior to joining TechCrunch, she wrote about VC for PitchBook and Venture Capital Journal. Earlier in her career, Marina was a financial analyst and earned a CFA charterholder designation.

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情报判断

Aioga 编辑摘要

据知情人士，Palo Alto Networks以5亿美元现金加股票收购AI IT服务台创企Console。双方已宣布收购，但官方未披露交易条款；Console成立于2024年，曾融资2900万美元。

背景分析

Console使用AI智能体自动化密码重置、应用访问授权和常规故障排查等服务台任务，客户包括Ramp、Flock Safety和Scale AI。Palo Alto Networks称将把其智能体功能整合进Cortex平台。

Aioga 观点

Aioga判断：这笔收购显示Console的服务台智能体能力已成为交易核心，但现金加股票的具体构成、整合范围和实际部署效果仍缺乏官方披露，现阶段不宜据此推断商业化结果。

影响与后续

可能影响：Cortex可能获得用自然语言调查和解决告警的智能体功能，但材料不足以证明该能力已全面落地，也不代表安全团队将实现完全自主处置。后续需要关注产品整合和客户使用情况。后续观察：应关注Palo Alto Networks后续公告是否补充交易条款、Console并入Cortex的具体产品安排，以及自然语言调查和解决告警功能的实际可用范围。